tekbet Terms and Conditions

Section 01

General Provisions and Definitions

1.1 Parties

In these Terms, "tekbet", "we", "our" or "platform" refers to the tekbet online casino and sports betting service. "User", "you" or "member" refers to any person registered on or using this platform.

1.2 Scope of Terms

These terms and conditions apply to the tekbet website, mobile version and all related services. Together with our Privacy Policy and Responsible Gaming Policy, these Terms form a complete agreement.

1.3 Changes to Terms

tekbet reserves the right to amend or modify these Terms at any time. Changes will take effect from the date of publication. Continued use of the service after any changes will be considered acceptance of the revised Terms. For significant changes, we will try to notify members.

Section 02

Account Registration and Eligibility

2.1 Age Requirement

To open an account on tekbet, you must be at least 21 years of age. Registration is strictly prohibited for anyone under 21. We may request identity documents or other proof of age at any time.

2.2 Registration Terms

You must provide accurate, complete and up-to-date information when registering an account. Providing false information is considered a serious violation and may result in account termination.

• Each individual may create only one account.
• Sharing account details with third parties is prohibited.
• Keeping your password secure is entirely your responsibility.
• You must notify us immediately of any unauthorized use.

2.3 Identity Verification (KYC)

As part of security and compliance, tekbet carries out identity verification. We may request a national ID card, passport or other documents before processing a withdrawal request or at any time. Withdrawal may be delayed if verification is not completed.

Section 03

Deposits, Withdrawals and Payments

3.1 Deposit Rules

The following payment methods are accepted for depositing funds at tekbet: bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳200. You must use a payment method registered under the same name as your account.

3.2 Withdrawal Rules

The minimum withdrawal amount for any method is ৳1,000. Withdrawals are generally processed within 1 hour. Withdrawal requests will only be approved to the same payment method used for the deposit.

• Identity verification may be required before a withdrawal.
• Withdrawals may be put on hold if suspicious activity is detected.
• tekbet is not responsible for losses caused by incorrect payment details.
• Contact the support centre for information on withdrawal limits and fees.

3.3 Currency

All transactions on tekbet are conducted in Bangladeshi Taka (BDT / ৳). Applicable exchange rates and fees may apply for conversions to foreign currencies.

Section 04

Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; depositing ৳12,000 gives the maximum ৳5,000 bonus for a total balance of ৳17,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times (25x). This means the bonus amount must be multiplied by 25, and that total must be wagered before any winnings from the bonus can be withdrawn. Requesting a withdrawal before the wagering requirement is met may result in the bonus being cancelled.

4.3 General Bonus Terms

• Each bonus offer applies once per member, household, address or IP address.
• If you withdraw before meeting the bonus terms, the bonus and any winnings from it will be forfeited.
• tekbet reserves the right to change or cancel any bonus offer at any time.
• If bonus abuse is found, the account may be suspended.
• tekbet's decision on any bonus-related matter will be considered final.

Section 05

VIP Program and Cashback

5.1 VIP Tiers

tekbet has five VIP tiers. By playing regularly, members can advance to higher tiers and enjoy greater benefits:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.3% cashback per week.
• Gold: Up to 0.5% cashback per week.
• Platinum: Up to 0.6% cashback per week.
• Diamond: Up to 0.8% cashback per week.

5.2 VIP Tier Changes

Advancement to a higher VIP tier depends on a member's activity and participation. tekbet determines the method of VIP tier evaluation at its own discretion. Cashback is calculated based on each week's results and credited to the account at regular intervals.

Section 06

Prohibited Activities

6.1 General Prohibitions

The following activities are strictly prohibited on the tekbet platform and may result in account termination as well as legal action:

• Creating or operating multiple accounts.
• Manipulating the bonus system or engaging in bonus abuse.
• Conducting fraudulent or deceptive activities.
• Selling or transferring account credentials to a third party.
• Using software bots or automated tools.
• Conducting money laundering or illegal financial activities.
• Attempting to interfere with the platform's security systems.
• Creating an account using a false identity or another person's information.

6.2 Consequences of Violations

In the event of a Terms violation, tekbet may temporarily suspend or permanently close the account, seize the balance and take legal action where necessary.

Section 07

Gaming Rules

7.1 Casino Games

All casino games offered on tekbet are operated by certified software providers. Game outcomes are determined by a verified Random Number Generator (RNG), which ensures fairness and transparency. If a technical error occurs during a game, the relevant round may be cancelled and bets may be refunded.

7.2 Sports Betting

Betting services are available on various sports including cricket, football and kabaddi. Betting odds are subject to change and are finalised before the event begins. If a match is cancelled or postponed, bets will be settled according to the applicable rules.

7.3 Technical Issues

If a game result is undetermined due to a disconnection or technical issue, tekbet will review the situation and make an appropriate decision. Server logs will be considered the final record.

Section 08

Responsible Gaming

8.1 Our Commitment

tekbet is deeply committed to responsible gambling. We believe that gambling should be a form of entertainment, not a solution to financial problems.

8.2 Self-Exclusion and Limit Setting

Members can set limits on their deposits, bets and losses. Accounts of members who apply for self-exclusion will be deactivated for a set period or permanently. For more information on responsible gaming, visit our Responsible Gaming page.

8.3 Protection of Minors

Use of this platform by anyone under 21 is strictly prohibited. Parents and guardians are requested to take necessary precautions to keep children and teenagers away from online gambling.

Section 09

Privacy and Data Protection

9.1 Data Collection

tekbet collects and processes members' personal data solely for the purpose of providing services. We use SSL encryption and the highest security technology. Data is not sold or shared with third parties.

9.2 Cookie Policy

Our website uses cookies to improve service quality. By using the site, you consent to the use of cookies. For more details, read our Privacy Policy.

Section 10

Account Closure and Termination

10.1 Member Rights

Any member may request to close their account at any time. Any remaining balance must be withdrawn before the account is closed. If an active bonus wagering requirement is incomplete, that bonus will be forfeited.

10.2 tekbet's Rights

tekbet reserves the right to temporarily or permanently close any account in the event of a Terms violation, suspected fraud or regulatory requirement. The relevant member will be informed of a reasonable reason in such cases.

Section 11

Limitation of Liability

11.1 Nature of Service

tekbet makes every effort to operate a safe and reliable platform. However, service may be disrupted due to technical obstacles, network issues or uncontrollable circumstances. In such situations, tekbet's maximum liability for any financial loss to members is limited to the amount of the relevant transaction.

11.2 Third-Party Services

tekbet is not responsible for failures of third-party services such as payment processors or game software providers.

Section 12

Dispute Resolution

12.1 Complaints Process

For any dispute or complaint, please contact us directly in the first instance. Submit your complaint via 24/7 live chat or by email at [email protected]. We are committed to resolving all complaints fairly and promptly.

12.2 Final Decision

tekbet's decisions on game results, bonus-related matters and account management will be considered final, provided the decision is always made in accordance with these Terms.

Section 13

Miscellaneous Provisions

13.1 Entire Agreement

These Terms, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between tekbet and the member and replace all previous oral or written understandings.

13.2 Severability

If any clause of these Terms is found to be invalid or unenforceable, the remaining clauses will remain in full force and effect.

13.3 Language

These Terms are written in Bengali. In the event of any translation or interpretation, the Bengali version shall be considered authoritative.

13.4 Contact

For any questions or comments regarding these Terms, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always ready to resolve any issue you have in Bengali.